Contact Us

For any medical or scientific inquiry, please fill out this form or email us. A member of the Merz Aesthetics Medical Affairs team will be in contact shortly. You can find your local Merz representative here.
If you have technical issues, please contact: hey@heyplatform.com
If you want to report adverse events related to Xeomin Aesthetics / Bocouture, please contact immediately: product.safety@merz.de
If you want to report adverse events related to all medical devices, please contact immediately: Ax-safety@merz.de
For technical Complaints, please contact: complaints@merz.de (only for EU) and devicehelp@merz.com